We stand behind our products at Padloc. We will gladly accept returns within 28 days of purchase of any item, providing it is unused and in its original undamaged packaging. Return shipping costs are to be paid by the customer. Please obtain a tracking number for all return items, as we are not responsible for lost shipments returning back to our warehouse. Valid claims will be paid in full within 30 days of receiving your claim.
Padloc is committed to respecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience. We will never sell or disclose any information that identifies you to a third party. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
In addition, when you place an order with Padloc your personal information and credit card information are safe. From time to time we may send you an email updating you of our current happenings. If you do not wish to receive these emails, let us know and we’ll remove you from our list.
If you have a question that is not answered above, please email us at firstname.lastname@example.org